About the Course
The curriculum content for this course is developed by contributors and instructors having played a critical part in the development of the Benefit Account Manager certification course. NAHU’s lead instructors deliver their knowledge online in a meaningful way that explains principles from a practitioner’s view. The purpose of this advanced level of benefit account management training is to provide seasoned professionals with a deeper understanding of the complex role they play while achieving a higher level of confidence in supporting clients while conveying the value of benefits using creative consultation, regardless the size of the group. Account managers employers expect them to serve as the primary relationship owner for an assigned group of top tier client accounts with demonstrating ownership for retention and growth. With the completion of this course account managers will ensure clients derive maximum value from their services, prepare implementation plans and lead client onboarding, present content strategy, and play an integral part of their client’s annual plan. Delivery will consist of online lectures paired with written versions of the curriculum that covers, definitions, and includes quiz exercises to ensure comprehension.
- Review of the Benefit Account Manager course
- Working with clients
- Working with carriers
- Human Resources & Benefits Administration
- Taxation & Benefit Programs
- Claims and Cost of Care
Course instruction will be delivered through NAHU's Online Learning Institute. For everything you need to know from creating an account to purchasing and accessing your course to taking the final exam, click here to access the user guide.
REBC® Designation Elective
The NAHU Advanced Benefits Account Manager Certification is an elective of the Registered Employee Benefits Consultant® designation. Earning the REBC designation elevates your credibility as a professional and prepares you to best serve your clients. By completing the NAHU Advanced Benefits Account Manager Certification you will be one step closer to obtaining the designation. Click here to access more information about the REBC designation, including the learning objectives and curriculum.
Click here for the print version of the course description.