patient performing physical therapy with a nurse

Medicare Portal

NAHU is the only trade organization representing professional agents and brokers who work with Medicare beneficiaries and Medicare products. A long history of working on Medicare issues on Capitol Hill has resulted in strong relationships with legislators. In addition, growing influence with the Center for Medicare and Medicaid Services (CMS) makes NAHU your valued choice for advocacy and professional development.

NAHU successfully lobbied for restoration of the option for Medicare beneficiaries to make a one-time change in their plan selection during the first 90 days of the year beginning in 2019. NAHU is also working on other Medicare-related issues, such as the interaction with HSAs and COBRA, Part B enrollment, and CMS’s marketing and compensation issues.

A Field Marketing Organization (FMO) is an external wholesale distributor contracted with insurance carriers to recruit, train, support, manage compliance, process new business and provide marketing assistance to licensed agents and brokers. The FMOs serve as variable cost sales offices that enable insurance carriers to efficiently engage with roughly 300,000 agents serving Medicare beneficiaries.

NAHU’s Medicare Advisory Group is tasked to support staff and the Legislative Council with valuable insights into real world issues affecting Medicare beneficiaries and Medicare producers. This group draws broad expertise from members with extensive knowledge of Medicare and Medicare program, coordination of benefits, and overlapping financing mechanisms.

Medicare is complex, thus this portal was developed to support members who want to:

  • Expand their business and engage in industry best practices in the sale and service of products.
  • Start a conversation with clients on Medicare’s unprotected risks.

In August of 2019 when CMS announced implementation of a new Medicare Plan Finder, NAHU wrote a letter to CMS with concerns regarding functionality of new enrollment tool. Since that time, NAHU has worked closely with CMS developers in identifying and resolving numerous technical issues. This relationship will on-going as they consider enhancement for 2020.​

The sections below provide some basic information and resources on Medicare. We hope it is useful.

NAHU’s Broker to Broker online discussion group is another resource to quickly get answers to Medicare-related questions. Members can login here for the Medicare discussion group.