About the Course
This course, instructed by NAHU CEO Janet Trautwein, will discuss misconceptions of what is the norm based on today's social consciousness. An important part of our ethical discussion is fact-finding and factors related to your client's responsibilities in the contract. This course also goes into clear examples of conflict of interest and how to identify them on your own. Prohibited practices can result in rebating, twisting, fraud and sometimes without realizing it.
This course is not the industry's traditional ethics training. Learners will become well versed in privacy rules and specifically who are required to comply. The final component of this training covers the legislative and regulatory processes that agents/brokers need to know and understand in order to give clients accurate information.
- Better Fact Finding for Clarification
- Ethics, Morals and Values
- Understanding Regulatory Processes
- Giving Clients Accurate Information
- Nature of Learning
- Civics for Agents and Brokers: Ethical Obligation to Your Industry
Course instruction will be delivered through NAHU's Online Learning Institute. For everything you need to know from creating an account to purchasing and accessing your course to taking the final exam, click here to access the user guide.